Cookie Policy

What are cookies? Cookies are small text files of information that are placed on your computer or device by the websites you visit. Our website uses cookies to help us identify you as a unique user, provide you with a good experience when you browse our website and to ensure the website performs as you expect.


What types of cookies do we use? We use the following cookies:

  • Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of payment services.
  • Analytical/Performance cookies – These cookies allow us to recognise and count the number of visitors to our website, see how such visitors navigate our website when they are using it and if these visitors experience any errors. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not collect information that identifies a visitor.
  • Functionality cookies – These cookies are used to recognise you when you return to our website. This enables us to remember your preferences. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Targeting cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. These cookies include Facebook, Google, Double click and Hotjar.


Third party cookies

Third party cookies are mainly used for tracking and online advertising purposes. These cookies are placed on your computer or device by someone other than the owner of the website you are visiting. For example, bing.com, facebook.com, vars.hotjar.com. We have no control over third party cookies. We do not accept any liability for any of the third party’s compliance with its legal obligations in relation to cookies.


Managing cookies

You can disable or block cookies at any time by adjusting the settings on your browser. Most internet browsers are automatically set up to accept cookies. We recommend visiting the help section on your internet browser for instructions on how to block or delete cookies.

Please note that if you decide to disable our cookies this may impair or limit your ability to use our website.

To find out more about cookies, including further information about how to manage and delete them, cookies please visit www.aboutcookies.org.uk or www.allaboutcookies.org.


Changes to this policy

We may change and/or update this policy from time to time. Please regularly check this page to ensure you are aware of the most updated version.


Further information

If you have any questions about how we use cookies, please email us on [email protected] or write to us at Student Roost, Legal Department, Charles House, 8th Floor, 148 Great Charles Street, Birmingham B3 3HT.

Date issued/revised: 20th July 2020